An autonomous Hermes service agency that turns public Google reviews into private patient conversion intelligence — trust-leak detection, operational SOPs, response templates, a 30-day plan, and a Stripe-billed audit package.
Real analysis of 2,837 public reviews across five UK private hospitals. Self-pay patients aren't just buying clinical expertise — they're buying certainty, speed, coordination and trust. This is where it leaks.
Evidence count by patient-journey stage, with the recommended operational fix.
Prioritised by 1–3★ negative-tail share, not headline rating.
Verbatim public review snippets, mapped to a journey stage. Real patient signal.
A six-stage autonomous pipeline — from public review evidence to a billed, client-ready deliverable with self-improving learning.
Not a slide deck of observations — a complete operational package a clinic can act on this week.
Executive summary, prospect ranking, negative-tail risk and evidence-backed recommendations.
Executive reportDirect public review quotes grouped by patient journey stage.
Verbatim quotesBooking, diagnostics/results, cancellations, aftercare, complaints and response templates.
6 protocolsWeek-by-week operational fixes with owners and success signals.
4-week rollout£1,500 productized audit package with transparent test-mode handling.
Billing artifactThe workflow records agent reflection so the next audit improves.
Self-improvingPrimary submission demo: AI presenter intro/outro, product screenshots, live workflow output, report and service deliverables — the full end-to-end flow on screen.
The autonomous workflow executes, produces real deliverables, and writes its own reflection. Every requirement axis is shown on the site and in the video.
// autonomous workflow response POST /api/run-audit { "status": "complete", "outputs": { "markdown": "...demo_report.md", "html": "...demo_report.html", "pdf": "...demo_report.pdf" }, "stripe_artifact": "...stripe_test_payment_artifact.json", "reflection": "...agent_reflection.md", "ok": true }
| Requirement | Shown on site / video |
|---|---|
| Useful | Operational fixes, SOPs and templates |
| Viable | £1,500 paid audit wedge |
| Agentic | Workflow execution, outputs and reflection |
| Transparent | Public reviews only; Stripe fallback labelled |